Terms of Service

Terms of Service

Effective Date: 1 January 2021

1. Introduction

Welcome to Dubai Boat Catering (“we,” “our,” or “us”). By accessing our website, social media pages (including Facebook and Instagram), or using our services, you agree to these Terms of Service (“Terms”). Please read them carefully before making a booking or engaging with our services.

2. Services Offered

Dubai Boat Catering provides:

  • Boat catering services for private and corporate events.
  • Customized food and beverage packages.
  • Event planning assistance related to boat catering.

By using our services, you confirm that you are at least 18 years old or have obtained parental consent.

3. Booking & Payments

  • All bookings must be confirmed with full payment or a deposit as required.
  • Payments are processed securely through approved payment gateways.
  • Cancellation and refund policies will be outlined during booking confirmation.

4. User Conduct

By using our services, you agree not to:

  • Misuse, disrupt, or harm our services.
  • Provide false or misleading information.
  • Violate any UAE laws or Facebook’s policies when interacting with us.

We reserve the right to refuse service if any user engages in fraudulent activities, misconduct, or abuse.

5. Privacy & Data Usage

  • We collect and process personal data in accordance with our Privacy Policy.
  • If you engage with us on Facebook, we may use Facebook Pixel for analytics and targeted advertising.
  • You can request data deletion as outlined in our User Data Deletion Policy.

6. Cancellations & Refunds

  • Cancellation requests must be submitted via email at least 7 days before the event.
  • Refunds (if applicable) will be processed within 7 business days, subject to our cancellation policy.

7. Liability & Disclaimers

  • Dubai Boat Catering is not responsible for personal belongings lost during an event.
  • We ensure food safety but are not liable for allergic reactions if dietary restrictions were not communicated in advance.
  • Weather-related cancellations may be subject to rescheduling rather than refunds.

8. Intellectual Property

All content on our website and social media (including images, text, and branding) belongs to Dubai Boat Catering and may not be used without permission.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the UAE. Any disputes will be resolved through negotiation first, and if unresolved, through UAE courts.

10. Contact Us

For questions or concerns, contact us at:

Email: [email protected]
Phone: +9715739041
Address: Dubai, UAE

Would you like any modifications or additional clauses?